D1TechCreative LLC (“D1TechCreative,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit d1techcreativellc.com, submit a form, call us, or communicate with us by SMS text message.
Contents
1. Information We Collect
We collect information you provide directly to us and a limited amount of information collected automatically.
| Category | Examples |
|---|---|
| Contact information | First and last name, business name, email address, mobile phone number. |
| Inquiry content | Details you include in a form submission, email, phone call, or text message. |
| Consent records | Whether you opted in to SMS messaging, the date and time of that opt-in, and the page or method used. |
| Service data | Information generated while we provide CRM, automation, website, or advertising services to you. |
| Technical data | IP address, browser type, device type, referring page, and pages viewed on our site. |
We do not intentionally collect sensitive personal information (such as government identification numbers, financial account credentials, or health information) through our website forms. Please do not submit such information through our contact form.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry, quote request, or consultation request;
- Provide, configure, support, and improve our CRM, automation, website, and advertising services;
- Send transactional and customer-care messages, including appointment confirmations and reminders, service and account notifications, and replies to your questions;
- Send promotional or marketing messages only where you have provided the required consent;
- Maintain records of consent as required by applicable law and telecommunications regulations;
- Protect against fraud, abuse, and unauthorized use of our systems; and
- Comply with legal obligations.
3. SMS / Text Messaging Privacy
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories of data collected are subject to the sharing limitations described in this policy. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes, and will not be sold, rented, or otherwise transferred except as strictly necessary to deliver the messages you requested.
How we obtain your consent
We send SMS text messages only to individuals who have provided express written consent. Consent is obtained when you affirmatively check the SMS consent checkbox on a form on our website (the checkbox is never pre-checked), when you provide written consent during onboarding as a client, or when you initiate a text conversation with us. Consent to receive marketing text messages is never a condition of purchasing any product or service.
Types of messages you may receive
- Customer care: replies to your inquiry, support and onboarding follow-up;
- Appointment reminders: confirmations, reminders, and rescheduling notices;
- Account & service notifications: status updates related to services you use;
- Promotional messages: occasional offers or announcements, if you opted in to marketing.
Message frequency, rates, and opt-out
Message frequency varies (approximately 2–6 messages per month). Message and data rates may apply. You may opt out at any time by replying STOP to any message; you will receive a single confirmation message and no further messages will be sent. Reply HELP for assistance, or contact us at (888) 330-1434 or support@d1techcreative.com. Carriers are not liable for delayed or undelivered messages.
Service providers used to deliver messages
We use licensed communications platforms and telecommunications carriers strictly as service providers to transmit messages on our behalf. These providers are contractually restricted to using the information solely to deliver our messages and may not use, sell, or share your mobile number or opt-in data for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers: vendors that host our website, deliver email and SMS, process payments, or provide CRM infrastructure, each bound by confidentiality and use restrictions;
- Legal compliance: when required by law, subpoena, or valid governmental request, or to protect our rights, users, or the security of our systems;
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected individuals where required by law.
As stated above, mobile phone numbers and SMS opt-in data are excluded from any sharing for marketing or promotional purposes, including sharing with affiliates or lead-generation partners.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand aggregate traffic patterns. You can control cookies through your browser settings; disabling some cookies may affect site functionality. We do not use cookie data to identify your mobile number or to target SMS messaging.
6. Data Retention
We retain personal information for as long as needed to provide our services and for a reasonable period afterward to meet legal, accounting, and compliance obligations. SMS consent records are retained for at least the period required by applicable telecommunications regulations so we can demonstrate that consent was properly obtained.
7. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted transmission, access controls, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion, opt out of marketing communications, and request that we not sell or share your personal information (note: we do not sell personal information). To exercise any of these rights, contact us at support@d1techcreative.com or (888) 330-1434. We will not discriminate against you for exercising your privacy rights.
You may unsubscribe from marketing emails at any time using the link at the bottom of those emails, and from text messages by replying STOP. Transactional messages related to active services may continue where permitted by law.
9. Children’s Privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
10. Third-Party Links
Our website may link to third-party sites and tools. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes affecting how we use your information will be communicated through our website or by direct notice where required.
12. Contact Us
Questions about this Privacy Policy or how we handle your information?
D1TechCreative LLC
2523 Monterey Court, Weston, FL 33327
Phone: (888) 330-1434
Email: support@d1techcreative.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM